Returns Policy
Most new, unopened items may be returned within 30 days of delivery for a full refund.
If the product is faulty, damaged, or you received an incorrect item, we will cover the return shipping costs.
You can generally expect to receive your refund within 4 weeks after handing your package to the return carrier. In many cases, refunds are processed more quickly. This timeframe includes:
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5 to 10 business days for the returned item to reach us.
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3 to 5 business days for us to inspect and process your return.
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5 to 10 business days for your bank or payment provider to process the refund.
How to Return an Item
If you need to return an item, contact us with your order number and details of the product you wish to return. We will respond promptly with instructions on how to return your item.
If you request a return, refund, or swap for reasons other than receiving a faulty, damaged, or incorrect item, such as a change of mind or ordering the wrong product, additional charges may apply.
These charges may include:
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Shipping costs
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Return service fees
The final fee will depend on the condition of the returned item and the quantity of items being returned. Any applicable fees will be communicated before your return, refund, or swap is processed.
Shipping Policy
We ship to customers worldwide. Some products may have shipping restrictions and may not be available for delivery to certain countries or regions.
Once you place your order, we will provide an estimated shipping and delivery timeframe based on product availability and the shipping method you select. Delivery estimates may vary depending on the destination and the shipping carrier.
Shipping charges are calculated based on the total weight, size, and destination of your order. The shipping cost will be displayed during checkout before payment is completed.
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, weather conditions, public holidays, or other circumstances beyond our control.
