Shipping

We dispatch orders from Auckland to destinations throughout New Zealand. Shipping charges are calculated at checkout.

Dispatch times depend on stock availability. Custom-made and printed labels require additional production time. Please contact us before ordering if you have an urgent deadline or require international shipping.

Returns & Exchanges

If you receive an incorrect or faulty item, please contact us with your order number and details of the issue so we can help resolve it.

If you have ordered the wrong size or an unsuitable product, please contact us before returning it. Return and exchange requests are subject to our Online Returns Policy.

Not sure which labels fit your printer? Contact us before ordering so we can help you choose the right size and roll format.

Need help? Call 09 636 9721 or email service@paclabel.co.nz.

For more information, please call 09-636-9721 or email marketing@paclabel.co.nz

• What is difference between direct thermal and thermal transfer labels?
  Firstly, direct thermal label is sensitive to light and heat, while thermal transfer labe is not. Secondly, thermal transfer printing need ribbon while working, direct thermal printing don't need ribbon. Check our blog for more details
• Which one is better, direct thermal label or thermal transfer label?
  Generally, thermal transfer labels are last longer and be able to use in environment with high UV level and heat than direct thermal labels. Direct thermal labels are easy to use and cost effective option, fit for short to medium lifespan using.
• What is the best application for direct thermal labels??
  The best application for direct thermal labels: Address Labels, courier labels, barcode labels, Name tag, Visitor passes and more.
• What is the best application for thermal transfer labels?
  The best application for thermal transfer labels: Warehouse shelf labels, handling labels, GHS labels, Inventory identification labels and more.
• Are thermal labels waterproof?
  Paper thermal labels are not waterproof, but the thermal synthetic labels are waterproof because made by synthetic material. Direct thermal BOPP are waterproof direct thermal labels, suit most direct thermal printer. Thermal transfer synthetic labels are waterproof thermal transfer label, suit for most thermal transfer printers .
• What printer do I need to print labels?
  The label printer is design for printing different materials of labels for multiple funtions. Defined by the way of working, there are three sub-categories for label printer: thermal transfer printers , thermal transfer printers and inkjet colour label printer. Barcode label printers and courier label printers are two types of direct thermal printer. The way of working are same with direct thermal printer. Defined by the size, there are mobile label printer, desktop label printer and industrial label printer.
• What is a handling label?
  Handling label is pre-print label for notice the courier staffs that this pcrcel needs special treamtment. It made by fluo colour paper, can lasting longer in high heat and moisture environment. Fluo colour will help draw attention that the parcel need special treatment. Comes with rolls, easy to peel-off and strong adhesive. Including different themes such as Fragile labels, Perishable labels, Battery labels, Saturday Delivery labels.